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Rückgabe & Umtausch
  • Returns are accepted; you may request a return within 14 days of the date you receive your item.
  • Once your return request is approved, the product price is refunded with a 300 TL shipping fee deducted.
  • Exchanges may be requested within 7 business days of the date you receive your item.
  • The exchange shipping fee is 300 TL.
  • For faulty or incorrectly shipped items, no exchange shipping fee is charged and no shipping fee is deducted from your refund.
  • To be eligible for return or exchange, the item must be unused, with its tags attached and in its original packaging.
  • For accessories such as earrings, necklaces, bracelets and tiaras, no return or exchange is possible once the packaging has been opened, for hygiene reasons.
  • To initiate a return or exchange request, please contact our customer service.
What are the return and exchange terms?

İade kabul edilir; ürünü teslim aldığınız tarihten itibaren 14 gün içinde iade talebinde bulunabilirsiniz. İade talebiniz onaylandığında ürün bedeli, 300 TL kargo ücreti düşülerek iade edilir. Değişim süresi 7 iş günüdür ve değişim kargo bedeli 300 TL'dir. Defolu ya da yanlış gönderilen ürünlerde bu bedeller alınmaz. Ürünün etiketi sökülmemiş, kullanılmamış ve orijinal ambalajında olmalıdır. Küpe, kolye, bileklik ve taç gibi aksesuarlarda ambalaj açıldıktan sonra hijyen gereği iade ve değişim yapılmaz. Yasal haklarınızın tamamı Mesafeli Satış Sözleşmesi sayfamızda yazılıdır.

When will my order be shipped?

Your order is prepared and handed over to the courier once it has been confirmed. When it ships, your tracking number will be sent to you by e-mail.

Which payment methods are available?

You can pay by credit card or bank transfer/EFT. Instalments are available only on Yapı Kredi and Vakıfbank credit cards. Bank transfer details are shown at the payment step.

Can I get help with sizing?

Of course. Tell us the size you usually wear and we will recommend suitable products that are in stock.

Do you sell wholesale?

Yes, we offer wholesale. For wholesale enquiries you can reach us via our WhatsApp line or by e-mail; we will set up your sign-in details and direct you to our wholesale store.

Kontaktieren Sie uns
WhatsApp · 0500 000 00 00info@harremoda.com

For wholesale enquiries, write to us via our WhatsApp line or at info@harremoda.com.